||Q: What are your business hours?
A: Herriott’s showroom is open and ready to serve you. Our showroom hours are Monday-Friday 9:00a – 5:00p and Saturday 9:00am – 1:00pm. Our showroom is closed on Sunday. Our private after hours emergency line is available for clients as necessary. Please call 217-356-9713.
Q: Where are you located?
Q: What payment methods do you accept?
Q: Do you require a deposit when renting your equipment?
Q: When do I need to pay the balance of my reservation?
Q: Can I have Herriott’s deliver and pick-up my rental items?
Q: Can I have Herriott’s set-up and teardown my rental items?
Q: Do I need to return the rental equipment clean?
Q: How far in advance should I place my order?
Q: What if a piece of equipment is not working and/or working properly?
If you require further assistance, please call (217) 356-9713. If you are calling after business hours and your request is an emergency, please wait for the automated message and press “3” for assistance.
Q: Is there a minimum order required?
Q: What if I need to make changes to my order?
Q: What if I need to cancel my order?
Q: What is a Damage Waiver and wht does it cover?
Q: What if I have lost, stolen or missing equipment?
Q: How do I decide what size tent I need?
Q: Do your tents come with sidewall?